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BAL's CIO asked me to evaluate what UX could do for BAL, and to research and recommend UX firms from a national pool.
BAL's CIO asked me to evaluate what UX could do for BAL, and to research and recommend UX firms from a national pool.
I created a 31-slide comprehensive report comparing 11 UX firms, then winnowed down to the top 5. This report was key to the eventual decision made by the CIO.
I created a 31-slide comprehensive report comparing 11 UX firms, then winnowed down to the top 5. This report was key to the eventual decision made by the CIO.
To create this report, I interviewed each firm to discover what it felt it could offer BAL.
To create this report, I interviewed each firm to discover what it felt it could offer BAL.
The report is available on request, with the names of the firms and their fees redacted.
The report is available on request, with the names of the firms and their fees redacted.
The Pitch:
The Pitch:
The Process:
The Process:
The Results:
The Results:
KC was my manager at Berry Appleman, though not on the UX project shown here. She managed my work with API and related doc.
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